HELP CENTER

How can we help?

Find a starting point, a quick answer, or the right place to ask.

10 help categories

Getting Started

How do I start using CheckoutKeeper?

Begin by scanning a paper receipt or importing a receipt image or PDF. Review the identified details and save the purchase in your library.

Scanning Receipts

What kinds of receipts can I add?

Scan a paper receipt or import an existing receipt image or PDF from your phone.

Does CheckoutKeeper read the receipt automatically?

CheckoutKeeper helps identify the merchant, date, total, items and other details when they're available. Text recognition begins locally on your iPhone. You can review and correct the information before saving.

Editing Receipt Details

Can I correct a detail that was read incorrectly?

Yes. Review and edit receipt details when the source is unclear or the extraction needs a correction. Item details are available when enough information is present on the receipt.

Searching & Organizing

Can I search what I bought?

Search receipt details and find purchases by store, category, location or item. Individual item details are available when the receipt provides enough information.

Free Plan

How many receipts can I save for free?

The Free plan lets you keep up to 50 currently stored receipts. Delete a receipt and that storage slot becomes available again.

What happens when I reach 50 receipts?

The Free plan holds up to 50 currently stored receipts. Delete a receipt to make a storage slot available again, or upgrade to Premium for unlimited receipt storage.

Premium

What changes with Premium?

Premium includes everything in Free, with unlimited stored receipts. Upgrade whenever you need more room.

How much does Premium cost?

Premium is $3.99/month or $39.99/year. Choose the interval that suits you.

Account & Sign In

Where can I get help with my account or sign-in?

Contact support with a description of the problem. Do not send your password or verification codes. Specific sign-in troubleshooting instructions will be added once confirmed.

Privacy & Data

Does CheckoutKeeper sell my receipt information?

No. Your purchase information isn't sold to data brokers, and your receipt library isn't used to target advertising.

Learn more

Delete Account

How do I delete my account?

You can delete your authenticated account from within the app. An external request option is available on the account-deletion page once the privacy email is confirmed. Account deletion does not automatically cancel an App Store subscription.

Learn more

Contact Support

How can I contact support?

Use the contact page for support and general questions. The email action becomes available once the support address is confirmed.

Learn more

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